Shop Policy

Shipping Information

Most physical items are ready to ship within 24 hours of ordering. Note we do not ship Saturdays, Sundays or on US holidays.

We will send you USPS tracking information as soon as your order is shipped. Orders within the US are usually delivered within 3 days.

Refunds

We cannot refund digital products such as astrology reports due to their nature. However, if there was an error in entering the birth data and/or chart specifications, Astro-Charts are happy to correct the error at no further charge to you.

Ordering & Payment

You assume the responsibility for the selection of the chart calculations or report. Please read the catalog and product descriptions carefully. You may also contact us at admin@astro-charts.com to ask questions or request a sample output.

You will receive an order confirmation number at the conclusion of your order process. We use Stripe to process our payments, and so we can accept accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club, from anywhere in the world.

Please note that we are unable to process your order if we cannot obtain an authorization from your credit card company. You may wish to contact the issuing bank of your credit card regarding this matter, and then inform us of any additional information.

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