If there was an error in your birth data or chart specifications, write to us and we'll correct the report at no further charge.
Please read each report's description carefully and look at the sample pages before ordering. If a report isn't what you expected, we'll refund you — write to us and we'll take care of it.
Reports arrive by email within minutes of the order. If yours hasn't arrived within twenty-four hours, check your spam folder; if it isn't there, contact us.
Because each printed product is personalised to your chart, they are non-refundable once an order has gone into production.
Please double-check the details on your order — names, dates, places, shipping address — before placing it. Once production starts we're unable to edit the order or change the address.
Printed products typically take about two weeks from order to your door, depending on where you live.
If something here isn't clear, contact us directly — we're happy to help.